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Italian gyms and climbing facilities need a reliable Codice Fiscale on the customer profile — not a free-text field that anyone can mistype. GymRealm now validates Codice Fiscale when an Italian customer signs a digital waiver. The code is stored on the customer as the ID / PIN field. In the Italian interface that field […]

Not every interested person walks in and buys a membership on the same day. Many fill in a contact form, reply to an ad, or leave their details after a tour. Until now, those names often lived in inboxes, spreadsheets, and reception notebooks. GymRealm now has a dedicated place for them: leads. A lead is

Emails still matter, but a lot of members see a notification on their lock screen first. GymRealm can now send transactional push notifications through the GymRealm mobile app whenever something important happens for a member. These are not marketing blasts. They are the same operational messages you already send by email — booking confirmations, membership

We have added support for Stripe Bacs Direct Debit in GymRealm Manager for gyms operating in the United Kingdom. The main benefit of this update is that gyms can now collect recurring membership payments directly from customers’ bank accounts, helping reduce payment processing fees compared to standard card payments. Lower fees for recurring billing For

We have added a new feature in GymRealm Manager that makes waiver signing more secure and easier to verify. Waivers can now capture a selfie when the customer signs the document. This helps gyms confirm who signed the waiver and reduces the risk of someone completing the waiver on behalf of another person. More secure

We have added a new feature in GymRealm Manager that helps gyms manage medical certificates more securely and efficiently. Customers can now attach a medical certificate when signing a waiver. The certificate can also be manually uploaded by reception staff directly through the software. This gives gyms a simple way to collect, review, and validate

We have added a new payment provider integration in GymRealm Manager: Xendit. This new integration gives gyms in supported markets another way to accept online payments, manage recurring billing, and sell services through digital channels. Available countries Xendit currently supports businesses operating in the following countries: IndonesiaPhilippinesVietnamThailandMalaysiaSingaporeHong Kong Country availability and payment methods may vary

We have added a new feature in GymRealm Manager that gives gyms better visibility into failed and suspicious dynamic QR code access attempts. The new Dynamic QR Code Log helps managers review denied access attempts, double entries, and other situations that may indicate potential fraud or incorrectly configured memberships. Track denied access attempts When a

We have added a new functionality in GymRealm Manager that gives gyms more control over who can purchase memberships, book visits, and register for group events. With the new Age Restriction feature, memberships, visits, and group events can now be limited to customers within a specific age range. More control over bookings and purchases Gyms

We have added a new setting in GymRealm Manager that gives gyms more flexibility during customer registration. With this option, customers can register through the customer profile or the mobile application without confirming their email address first. Faster registration process Email confirmation is useful for verifying customer contact information, but in some cases it can

We have extended the Clients Report in GymRealm Manager to give gyms a clearer view of customer activity, retention, and reactivation. The updated report now includes new tabs and improved customer tracking, helping managers better understand which clients are active, which clients have returned, and which new clients have made an actual purchase. New tab:

We are happy to introduce a new promo code setting in GymRealm Manager: the option to allow a promo code to be used only once per customer. This feature was requested by our customers, and it is now available. Why this feature is useful Promo codes are a great way to attract new members, reward