Продуктови новини, нови интеграции и подобрения за вашия обект.
Italian gyms and climbing facilities need a reliable Codice Fiscale on the customer profile — not a free-text field that anyone can mistype. GymRealm now validates Codice Fiscale when an Italian customer signs a digital waiver.
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Продуктова новина
GymRealm introduces prospect records for people who have expressed interest but have not bought an eligible membership. Teams can collect them through a multilingual, embeddable web form that can reflect portal colors, request a location and capture name, phone and email. Alternatively, staff can import an Excel template with location and source channel, including Website, Meta, Google, Phone and Referral. Imports report accepted, duplicate and rejected rows, with checks against existing leads and customers.
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Мобилно приложение
Facilities can extend transactional email templates to send automatic push notifications through the GymRealm app. A template needs the mobile channel enabled and short notification text; the email subject becomes the push title. Personalization tags can insert member, club, membership, class or appointment details. The member must have the app installed and be logged in. Email remains available alongside the push message.
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Интеграция
GymRealm adds Stripe Bacs Direct Debit for UK facilities collecting recurring membership fees. Members authorize charges to their bank accounts through Stripe; GymRealm can then use that payment method for recurring billing. Bacs is positioned as an alternative to cards that can reduce some processing costs and avoid issues caused by expired or replaced cards.
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Продуктова новина
A gym may request a selfie during the digital waiver signing process. The image is retained with the signed waiver, allowing reception to review the photograph alongside the signature and customer record. This is particularly relevant when forms are completed remotely or before a class or visit.
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Продуктова новина
Customers can attach medical certificates while completing waivers, and staff can upload documents received at reception. Employees review each certificate and mark it accepted or denied. A membership can be configured to require a valid certificate before the app generates a dynamic QR code for entry.
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Интеграция
GymRealm adds Xendit for recurring membership billing, online membership purchases and digital payments for classes and bookings. Supported business markets include Indonesia, the Philippines, Vietnam, Thailand, Malaysia, Singapore and Hong Kong.
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Сигурност
A new log records dynamic QR entry attempts that are denied and cases where a member attempts another entry within a short interval. Staff can examine repeat entries, account sharing concerns or other patterns that warrant investigation.
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Продуктова новина
Managers can assign permitted age ranges separately to memberships, individual visits and classes or group events. When a customer selects a participant profile, GymRealm checks that person's age against the configured rule and prevents an ineligible purchase or booking. Examples include children's programs, youth memberships, student offers and adult-only sessions.
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Продуктова новина
An administrator can allow customers to finish registration without confirming an email address first. This applies to registration through the customer profile and mobile application and is intended to reduce waiting or failed onboarding when confirmation mail is delayed or an address was entered incorrectly.
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Отчети
The Clients Report adds an Active Customers tab for members active during a selected period. A configurable number of gap days can bridge a short lapse between memberships. A Reactivated tab uses a chosen gap threshold to identify members returning after a longer break.
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Продуктова новина
A setting on a promotional code can limit that particular code to one redemption per customer. Once used, the customer cannot apply the same code again to a later purchase.
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Отчети
The Annual Indicator Report gains more revenue measures, including membership and direct debit income, average revenue per customer, single-visit sales, vouchers, deposits, event income, product sales and rentals. Managers can compare indicators across a selected period.
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Сигурност
A mobile application setting can require both a customer profile photo and a valid membership before generating a dynamic entry QR code. Reception can then compare the person at the door with the profile image, reducing the opportunity for account sharing.
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Продуктова новина
The release redesigns the dashboard and navigation. It brings upcoming group events, same-day signed waivers, current occupants, cash and card income, and team notes closer to the start screen. The POS gains product images and a basket in the Visits area, while customer records and installment payment visibility are expanded.
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Мобилно приложение
Приложението дава на членовете QR достъп без физическа карта. Обектите могат да използват известия за промени в класовете, промоции, предупреждения и съобщения.
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Отчети
An Annual Indicators Report lets facilities compare income and total revenue and examine percentage growth across reporting periods. The accompanying Retention Report is intended to show changes in member numbers and retention trends.
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Продуктова новина
The updated scheduling view introduces drag-and-drop reordering for reservations, search with several filters such as date, event type and instructor, and calendar views for a day, week or month.
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